MQF Level 4 Essential Skills for Emerging Leaders

Leadership is about unlocking your team’s full potential 

 

ThinkTalent’s online Emerging Leaders programme delivers a personal and professional development programme that focuses on core skills required by leaders to be truly effective in their work. These include communication and feedback skills, managing time, and being a good role model.

 

ThinkTalent’s accredited programmes are also eligible for funding under Get Qualified (for individuals) and the Investing in Skills scheme (for companies) in Malta.

 

The programme is based on the fundamental principles of learning by doing. All sessions consist of a blend of discussions, experimental exercises, and case studies.

 

The following topics will be covered:

 Day 1

 

Leadership and Management; what’s the difference?
Leadership Theories (Overview)
Leadership Styles (Authoritative, Democratic, Laissez-Faire)

 

Day 2

 

Situational Leadership
What makes a team? What is teamwork?
Team Norms
Team Development (Tuckman)

 

Day 3

 

The 5 Dysfunctions of a Team (Lencioni)Basic Communication Concepts; identifying the purpose, understanding the receiver
Encoding the Message

 

Day 4

 

Choosing the right Communication Channel
Decoding the Message; Active Listening
Non-Verbal Communication (Body Language)

 

Day 5

 

Theories of Motivation (Maslow, Herzberg)
Intrinsic vs Extrinsic Motivation
Harnessing Intrinsic Motivation

 

Day 6

 

Setting Performance Standards and Behavioural Expectations
Goal Setting (S.M.A.R.T.)
Monitoring Performance and Behaviour

 

Day 7

 

Feedback vs Criticism
Developmental Feedback
Constructive Feedback
Understanding the Root Cause of Conflict

 

Day 8

 

Conflict Styles (Thomas/Kilman)
Different Ways of Handling Conflict
Moving towards Win/Win

Learning Outcomes:

• Know what real leadership is and what it means
• Understand the processes of managing up, down, and across the organisation
• Learn how to set and monitor objectives
• Apply learned techniques to communicate successfully with your team
• Review your personal working practices and managerial style
• Define motivation in the realms of a team and also individually
• Manage performance for results

 

Testimonial:

 

 ‘’What marks ThinkTalent’s service is the thought-provoking approach used by all trainers and the combination of skills possessed by the team of trainers. ThinkTalent’s operational experience and strategic approach provides the best combination of skills and experience that makes the training highly appealing and effective.’’

 

Sandra Azzopardi

HR & Training Manager

Computime Ltd.

 

ThinkTalent Ltd is a Further and Higher Education Institution licensed by the Malta Further and Higher Education Authority (MFHEA) Licence Number: 2017/04.  Programme information: MQF Accredited Courses. To view ThinkTalent’s Internal Quality Assurance document, click here.