Creating a Culture of Respect

By the end of this course, you will be able to:

1. Increase their knowledge of key English language grammar, punctuation and spelling
2. Develop basic skills to communicate in writing with people in business situations
3. Write basic business reports in an effective manner
4. Communicate effectively using email
5. Using language to deal with customer complaints in a professional and effective manner both in writing and in person

Target Group / Audience

This programme is targeted towards those who need to communicate in writing effectively in the English language within a business setting.

Minimum Age: 18+