The Psychology of Managing People

By the end of this workshop, participants will be able to:

Identify their own behavioural patterns and emotional triggers through self-assessment.
Recognise how personality types influence workplace behaviour and team dynamics.
Communicate with greater emotional intelligence to reduce defensiveness and resistance.
Apply motivational techniques tailored to individual drivers and team needs.
Practise assertive and psychologically aware leadership when under pressure.
Understand how to create psychologically safe environments that enhance trust and collaboration.

Managers, team leaders, and supervisors seeking to enhance their psychological insight and interpersonal effectiveness in leading others.

Minimum Age: 18+

Date/s of Next Intake	February 2026 or
Venue	ThinkTalent Training Room, ThinkTalent Offices, Mriehel
Language	English
Duration	Half day
Hours of Total Learning	3.75
Entry Requirements	None
Mode of Attendance	Part-time
Mode of Delivery	Face-to-face
Grading System	Not Applicable
Pass Mark	Not Applicable
Funding Options	MySkills Scheme – Employed Individuals can benefit from a tax credit of up to 80% & Unemployed individuals 100% refund of the cost incurred. On the other hand, Employers can benefit from a refund of 70%+ of the costs incurred through the Investing in Skills (IIS) – Contact us for further guidance on how to apply for either funding option.

Part 1: Intrapersonal Psychology – Self-Awareness in Leadership

Introduction to intrapersonal vs. interpersonal psychology
Self-awareness and self-reflection exercise: “What’s it like to be on the other side of me?”
Understanding emotional triggers and stress responses in leadership
Activity: Personal leadership styles diagnostic

Part 2: Interpersonal Psychology – Understanding and Influencing Others

Part 3: Motivation, Authority, and Psychological Safety

Intrinsic vs. extrinsic motivation and how to apply both
Leading with authority without triggering defensiveness
Managing pressure: strategies for self-regulation and supporting team resilience
Building psychological safety: what it looks like in practice

Wrap-Up and Action Planning