A great leader pursues excellence in themselves and others – while taking into consideration the wellbeing of their team, in alignment with realistic goals. This week’s blog from ThinkTalent highlights some of the elements it takes to become a great …
Negotiating is the art of getting past the word ‘NO’. A skilled negotiator has the ability to persuade. However, it is also important to adopt a respectful, ethical, collaborative approach in an effort to come to an agreement. Here are …
The meaning of the term emotional intelligence speaks for itself. Simply put, it means being intelligent with your emotions. However, it’s not as simple as that. Understanding and gaining the ability to manage your emotions and the emotions of others is a significant …
Most of us have experienced both bad and great customer service. There is no doubt which of these a customer would prefer, given the choice. The difference between the two can make or break a company’s reputation and destroy its …
The benefits of workplace coaching are numerous. In a recent study, Boak and Crabbe (European Journal of Training and Development, 2019), found that corporate coaching has individual and organisational benefits, including improved skills in communication and problem-solving, and a better …
Your employees play a major role in the success of your company, so it’s crucial that you invest wisely in this area. HR is a complex process for any sized organisation; therefore, many companies choose to outsource their human resources …
Training and development opportunities provide both your individual employees and company as a whole with advantages that make a wise investment. The ROI from corporate training programmes is really a no-brainer. We’ve put together 5 reasons why your company should …
Free e-learning initiative for present and previous employees in tourism, as well as full-time students in any industry: Whether you are looking to build a career in tourism and hospitality or improve your chances for bigger opportunities in other industries, …
Tourism and the travel industry is clearly one of the worst-hit sectors by Covid-19 and the ban on international flights has all but shut down this segment entirely. It’s hard to imagine people travelling abroad in the forthcoming months due …
Have you ever found yourself wishing you were living someone else’s life, whether you see people travelling more often, investing in something meaningful, obtaining a better job? Recent changes to our daily routine, affected by Covid-19, have on the upside …