Because a strategic planning process looks at the big picture, it is useful to get external input into the process. It is easy for those of us who are involved in the work of the project or organisation to lose sight …
The strategic planning process helps an organisation clarify, consolidate, or establish its strategic framework. Embedded in the strategic framework are the values and vision of the organisation. Because of this, it is important to involve the whole organisation in at …
Strategic planning is the overall planning that facilitates the good management of a process. Strategic planning takes you outside the day-to-day activities of your organisation or project. It provides you with the bigger picture of what you are doing and …
At its core, ThinkTalent harnesses cross-industry expertise built on involvement in a variety of industries including Hospitality, Manufacturing, Education, Tourism, Information Technology, Communications, Catering, Retail, iGaming, Shipping, Financial Services, and the Public sectors. ThinkTalent’s own accomplishments are uniquely measured on …
A great leader pursues excellence in themselves and others – while taking into consideration the wellbeing of their team, in alignment with realistic goals. This week’s blog from ThinkTalent highlights some of the elements it takes to become a great …
Negotiating is the art of getting past the word ‘NO’. A skilled negotiator has the ability to persuade. However, it is also important to adopt a respectful, ethical, collaborative approach in an effort to come to an agreement. Here are …
The meaning of the term emotional intelligence speaks for itself. Simply put, it means being intelligent with your emotions. However, it’s not as simple as that. Understanding and gaining the ability to manage your emotions and the emotions of others is a significant …
Most of us have experienced both bad and great customer service. There is no doubt which of these a customer would prefer, given the choice. The difference between the two can make or break a company’s reputation and destroy its …
The benefits of workplace coaching are numerous. In a recent study, Boak and Crabbe (European Journal of Training and Development, 2019), found that corporate coaching has individual and organisational benefits, including improved skills in communication and problem-solving, and a better …
Your employees play a major role in the success of your company, so it’s crucial that you invest wisely in this area. HR is a complex process for any sized organisation; therefore, many companies choose to outsource their human resources …