The best kind of performance reviews are positive experiences that drive an even higher performance. Nevertheless, creating this sort of atmosphere is easier said than done. Performance management is in a constant state of evolution, and even though the traditional …
ThinkTalent trainer Michael Prout recently organised a team building session for AX Group’s employees. The session which was held on Monday, 16 September at AX Seashells Resort included participants from various departments such as housekeeping, engineering and accounts.
Seeking the right talent can take up an awful lot of time, particularly when it comes to conducting interviews. There is so much information needed, in order to ensure a culture fit, job fit, and future-fit between the candidate and …
Have you ever been part of a great team, where you used to look forward to going to work? Or have you ever been part of a team that made you dread going to work? How does that make you …
At some point in our careers, many of us will experience some form of burnout or work-related stress – but how do we know when we’re burnt out and what can we do about it? Burnout is more than just …
Mystery shopping can analyse and objectively measure the quality of customer experience through staff interactions, the quality of your establishments and the buying experience across your entire company. This applies to whether the company is a franchise or a solely …
It has become fashionable to trash millennials. Some claim that millennials are the unleadable generation having a huge sense of entitlement are lazy and unfocused. While I can understand the frustration a manager feels employing millennials, especially when using orthodox …
Emotional Intelligence refers to the capacity to be aware of, control, and express one’s emotions, and to handle interpersonal relationships judiciously and empathetically. For several years, people saw this capacity as having little to do with leadership. On the contrary, …
If you’ve ever been to a really good conference, or attended an engaging sales demo or watched a TED talk, then you’d know what it’s like when the audience is truly wowed. These kinds of speakers turn a boring topic …
Over the last couple of years, the terms ‘coaching’ and ‘mentoring’ have become increasingly popular, and for good reason. Many have found themselves advancing further thanks to the fact that someone else believed in them, and the words ‘coaching’ and …