Negotiating is the art of getting past the word ‘NO’. A skilled negotiator has the ability to persuade. However, it is also important to adopt a respectful, ethical, collaborative approach in an effort to come to an agreement. Here are …
The meaning of the term emotional intelligence speaks for itself. Simply put, it means being intelligent with your emotions. However, it’s not as simple as that. Understanding and gaining the ability to manage your emotions and the emotions of others is a significant …
Most of us have experienced both bad and great customer service. There is no doubt which of these a customer would prefer, given the choice. The difference between the two can make or break a company’s reputation and destroy its …
Training and development opportunities provide both your individual employees and company as a whole with advantages that make a wise investment. The ROI from corporate training programmes is really a no-brainer. We’ve put together 5 reasons why your company should …
Have you ever found yourself wishing you were living someone else’s life, whether you see people travelling more often, investing in something meaningful, obtaining a better job? Recent changes to our daily routine, affected by Covid-19, have on the upside …
The unexpected outbreak of coronavirus across the globe has thrown many businesses into turmoil, bringing with it widespread monetary repercussions. In this article, we take a look at how business leaders can lead teams remotely and adapt to these constantly …
There are many ways you can help potential candidates understand what benefits your organization has to offer and increase your employee retention. What is workplace culture? Is it just a floating term? Here are 3 ways to enhance your employer …
Leadership today is becoming exceedingly more challenging due to the vast competition, constant changes, and the various behaviours and personalities that are dealt with on a daily basis. This puts a lot of responsibility on you as a leader, needing …
Values come from the core of an organisation’s soul. They help it prosper and build a culture. They promote a feeling of oneness and help an organization through challenging situations. The Corporate Values Infusion Programme in Malta provides a set of …
The accredited Impress+ Sales Training course in Malta addresses the pressure on those in sales to perform. This can be extremely challenging in a volatile marketplace with constant revenue accountabilities. Team performance gaps and poor execution of sales strategies are …