Values come from the core of an organisation’s soul. They help it prosper and build a culture. They promote a feeling of oneness and help an organization through challenging situations. The Corporate Values Infusion Programme in Malta provides a set of simple, practical tools to help employees adopt the work culture promoted by their organization. It’s a way to build stronger relationships that equip every team member with the right tools to face challenges more effectively.
The key areas to be emphasised during the Values Infusion Programme include Professionalism, People, Client Focus, Empowerment, and Continuous Improvement. The whole process is achieved in four essential steps:
Step 1 – Alignment
These sessions focus on creating alignment in a two-part process. The first is identifying and correcting misalignments. The second is creating new alignments. Inclusive in this learning process is the emphasis on developing interpersonal communication skills, eliminating workforce habits that don’t work, and creating alignment to a powerful organisational vision.
Once employees are aligned with a company’s objectives, they become reliable, responsive and credible and are able to provide the highest level of service to all customers.
Step 2 – Goal Orientation
The focus here is on promoting goal orientation as a motivational tool. This gives employees a clear direction when it comes to goal setting. The aim is to promote positive attitudes among employees through goal setting and goal achievement and to promote trust through fairness and appreciation.
Progress is monitored through regular intervals along with accurate communication in goal setting to ensure the goal is interpreted and understood by all. This increases motivation and an increased sense of loyalty to the company.
Step 3 – Loyalty
This stage promotes professionalism and a sense of duty. By creating a customer-oriented focus and promoting the ‘love what you do’ philosophy, employees are more committed to delivering a quality service. This is achieved by helping employees understand what clients expect of them and the value of treating everyone with courtesy and respect.
Step 4 – Mutual Respect
Mutual respect is the key to a functional team. By creating an environment of mutual respect and empathy and giving respectful orders and instructions we build high levels of integrity and trust. We not only share rationale but also thoughts and feelings and encourage employees to ask for help.
Support and praise also help to maintain each team member’s self-esteem. It is vital to understand the impact the leader has on others and acknowledge the importance of the approach to each employee on a team, especially when giving respectful orders and instructions.
The Values Infusion Programme in Malta takes an organisation’s values and develops behavioural programmes to bring about increased employee engagement and alignment to these values. The programme also includes leadership training to provide leaders with the competencies to lead and support employees in the process of embracing the company values.
If you’re interested in delivering The Values Infusion Programme to your employees in Malta, please contact ThinkTalent for more information on this organisational development programme. We are always happy to answer any questions you may have.